Can I customize the severity levels to match my company's policy?

Yes, the skill provides a standard framework that can be easily modified to align with your organization's specific SEV definitions, response times, and escalation protocols.

How does this skill help during a live incident?

It provides immediate templates for status updates, severity checklists, and common CLI commands for mitigation like rollbacks or scaling, significantly reducing response time during high-pressure outages.

Does this skill include post-mortem templates?

Absolutely. It includes a comprehensive post-mortem template designed to help teams perform root cause analysis, document what went well/wrong, and track long-term action items.

Is this skill useful for junior on-call engineers?

Yes, it is specifically designed to provide guardrails and checklists that help engineers follow best practices and maintain calm, methodical troubleshooting during their shift.

Incident Response Runbooks

Name: Incident Response Runbooks
Author: TheBushidoCollective

byTheBushidoCollective

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Deployment & DevOps

Standardizes and accelerates the creation of production incident response procedures, communication protocols, and post-mortem documentation.

About

This skill provides a structured framework for managing service outages and performance degradations within Claude Code. It offers ready-to-use templates for severity assessment, incident timelines, and communication updates, while providing CLI-ready commands for mitigation strategies like rollbacks and scaling. Whether you are building an on-call playbook from scratch or conducting a detailed post-mortem, this skill ensures professional standards and clear documentation are maintained throughout the entire incident lifecycle, reducing cognitive load for engineers under pressure.

Key Features

Comprehensive post-mortem framework for root cause analysis and action item tracking
Automated templates for incident detection, timelines, and stakeholder updates
Pre-defined mitigation playbooks for rollbacks, scaling, and service restarts
74 GitHub stars
Standardized incident severity levels (SEV-1 to SEV-4) and escalation paths
End-to-end on-call playbooks including pre-shift checklists and handoff procedures

Use Cases

Managing real-time incident communications and documentation during a live outage
Conducting post-incident reviews to identify root causes and preventive actions
Establishing a new on-call rotation and playbook for a production microservice

About

Key Features

Comprehensive post-mortem framework for root cause analysis and action item tracking
Automated templates for incident detection, timelines, and stakeholder updates
Pre-defined mitigation playbooks for rollbacks, scaling, and service restarts
74 GitHub stars
Standardized incident severity levels (SEV-1 to SEV-4) and escalation paths
End-to-end on-call playbooks including pre-shift checklists and handoff procedures

Use Cases

Managing real-time incident communications and documentation during a live outage
Conducting post-incident reviews to identify root causes and preventive actions
Establishing a new on-call rotation and playbook for a production microservice