Incident Runbook Templates

About

Empower your engineering team with standardized incident response frameworks designed to minimize downtime and streamline recovery workflows. This skill provides structured templates for service outages and database failures, including triage steps, mitigation commands for Kubernetes and PostgreSQL, and automated communication templates. By establishing clear escalation paths and severity levels, it helps on-call engineers respond effectively under pressure while ensuring best practices like verification checks and postmortems are consistently followed.

Key Features

• Modular runbook structures covering detection, triage, and resolution
• Standardized severity level definitions and response time matrices
• 23,139 GitHub stars
• Professional communication templates for internal and external stakeholders
• Detailed guidance for rollback procedures and verification checks
• Pre-configured mitigation scripts for Kubernetes and PostgreSQL environments

Use Cases

• Building service-specific runbooks for new production applications
• Providing real-time guidance and triage commands during active production incidents
• Establishing clear escalation paths and severity definitions for on-call teams