Does this replace my existing on-call rotation tool?

No, it complements tools like PagerDuty or Opsgenie by managing the high-density context transfer that automated scheduling tools don't capture.

What platforms does this skill support?

While platform-agnostic, the templates are optimized for common SRE workflows involving PagerDuty, Grafana, Slack, and Kubernetes.

How does this skill help reduce MTTR?

By providing structured handoff documents, incoming engineers gain immediate context on active issues and recent changes, reducing the time spent re-diagnosing known problems.

Can I use this for mid-incident handoffs?

Yes, it includes a specific 'Incident Handoff' template designed to transfer leadership and technical context during active Sev1 or Sev2 events.

On-Call Handoff Patterns

Name: On-Call Handoff Patterns
Author: wshobson

bywshobson

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23,194

Collaboration Tools

Streamlines on-call shift transitions by providing standardized templates and procedures for context transfer, incident tracking, and escalation.

About

This skill empowers engineering teams to maintain operational continuity during on-call rotations through structured handoff patterns. It provides Claude with comprehensive templates for shift summaries, mid-incident transitions, and asynchronous updates, ensuring that critical context—such as active investigations, recent deployments, and upcoming maintenance—is never lost between engineers. By formalizing escalation paths and pre-shift checklists, it helps reduce MTTR (Mean Time To Recovery), improves response quality, and prevents alert fatigue through better team preparation.

Key Features

Mid-Incident Transition Frameworks
Quick-Reference Command and Tooling Documentation
Pre-Shift and Post-Shift Verification Checklists
23,194 GitHub stars
Escalation Trigger and Procedure Guidelines
Standardized Shift Handoff Templates

Use Cases

Standardizing on-call procedures for onboarding new SREs or DevOps engineers.
Documenting complex, multi-day incident investigations for team-wide visibility.
Transitioning primary on-call responsibilities between engineers at the end of a shift.

About

Key Features

Mid-Incident Transition Frameworks
Quick-Reference Command and Tooling Documentation
Pre-Shift and Post-Shift Verification Checklists
23,194 GitHub stars
Escalation Trigger and Procedure Guidelines
Standardized Shift Handoff Templates

Use Cases

Standardizing on-call procedures for onboarding new SREs or DevOps engineers.
Documenting complex, multi-day incident investigations for team-wide visibility.
Transitioning primary on-call responsibilities between engineers at the end of a shift.