About
On-Call Handoff Patterns provides a comprehensive framework for managing engineering shift transitions, minimizing context loss, and maintaining incident response continuity. It equips teams with standardized templates for shift summaries, active incident tracking, and mid-incident handoffs, alongside actionable checklists for pre-shift readiness and post-shift accountability. By formalizing the handoff process, this skill helps teams reduce Mean Time to Resolution (MTTR) and prevent alert fatigue through structured communication, clear escalation paths, and rigorous documentation of ongoing investigations and recent infrastructure changes.