Pendo Feature Adoption Analysis FAQs

Question 1

Can it identify specific users who are using the feature?

Accepted Answer

Yes, it highlights 'Power Users' or Champions by ranking visitors by their total event count, and it includes their associated account names for actionable outreach.

Question 2

How does the skill find specific features in Pendo?

Accepted Answer

It uses the searchEntities tool to find matches based on the name you provide. If multiple features match, Claude will present a list and ask you to confirm the correct one before generating the report.

Question 3

What is the 'Adoption Rate' based on?

Accepted Answer

The skill calculates the adoption rate by comparing unique visitors of the specific feature against the total number of active users in your product during the same period, providing a realistic view of penetration.

Question 4

Does this skill work with Pendo segments?

Accepted Answer

Yes, if segments are available in your Pendo subscription, the skill will attempt to break down adoption rates by segment to help you identify which user groups are most engaged.

Question 5

Can I analyze adoption for a specific timeframe?

Accepted Answer

Yes, you can specify any timeframe, though it defaults to the last 30 days. It also automatically pulls a comparison period to show you whether adoption is trending up or down.

Pendo Feature Adoption Analysis

Key Features

Use Cases

Pendo Feature Adoption Analysis

Key Features

Use Cases