About
This skill guides users through a structured, blameless postmortem process designed to transform failures and near-misses into organizational learning opportunities. It provides comprehensive frameworks for quantifying incident impact, reconstructing event timelines, and conducting deep-dive root cause analysis using proven techniques like the '5 Whys' and fishbone diagrams. By focusing on systemic improvements rather than individual blame, it helps teams document clear, SMART corrective actions with assigned owners and timelines to prevent recurrence and build a more resilient operational culture.
