Salesforce Commerce Customer Management

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Manages B2C and B2B customer lifecycles, authentication flows, and unified data profiles within Salesforce Commerce Cloud.

This skill enables Claude to architect and implement comprehensive customer management solutions for both Salesforce B2C and B2B Commerce platforms. It provides deep domain expertise for managing shopper profiles, wishlists, and SLAS authentication in B2C contexts, alongside complex B2B account hierarchies, buyer permissions, and self-registration workflows. Additionally, it facilitates seamless integration with Salesforce Data Cloud to ensure unified customer profiles and rigorous GDPR/CCPA consent management across all commerce channels.

Key Features

01Salesforce Data Cloud Unified Profile Integration
02B2B Account Hierarchy and Buyer Permission Configuration
03SLAS Authentication and Secure Session Management
0432 GitHub stars
05B2C Shopper Profile and Wishlist Management via SCAPI
06GDPR/CCPA Compliant Consent Tracking and Management

Use Cases

01Synchronizing customer segments and consent preferences with Salesforce Data Cloud.
02Implementing a headless B2C storefront login and session merge using SLAS.
03Setting up complex B2B buyer groups and multi-level approval workflows.