How does it help with feature prioritization?

It identifies 'Moments of Truth' and ranks design opportunities by impact and feasibility, helping teams focus on the most critical UX improvements first.

What frameworks does the Journey Mapper skill use?

The skill is grounded in industry-standard frameworks, specifically Jim Kalbach's 'Mapping Experiences' and Jesse James Garrett's 'The Elements of User Experience'.

What is included in each journey stage?

Each stage captures user goals, specific actions, touchpoints, channels, thoughts/questions, emotional ratings, pain points, and specific opportunity areas for improvement.

Can I provide my own research data to the skill?

Yes, you can provide research data, personas, and analytics files. The skill will read and incorporate these to create a grounded, evidence-based journey map.

UX Journey Mapper

Name: UX Journey Mapper
Author: sethdford

bysethdford

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Design Tools

Generates comprehensive end-to-end user journey maps to visualize the customer experience, identify friction points, and uncover design opportunities.

This skill transforms Claude into a senior UX researcher capable of mapping complex user experiences across the entire product development lifecycle. Grounded in industry standards like Jim Kalbach's 'Mapping Experiences,' it systematically analyzes touchpoints, emotional states, and 'moments of truth' to provide a holistic view of the user journey. It is an essential tool for design teams looking to synthesize research data into actionable insights, prioritize feature development based on user pain points, and align stakeholders on the current and future state of a product or service.

Key Features

01Identification of high-impact 'Moments of Truth'

02Persona-specific journey tailoring using provided research or analytics data

03Stage-by-stage experience mapping from awareness to advocacy

04Prioritized design opportunities ranked by feasibility and impact

055 GitHub stars

06Emotional state visualization and experience curve analysis

Use Cases

01Mapping the current-state experience of a legacy product to identify UX bottlenecks

02Synthesizing qualitative research data into structured UX documentation

03Visualizing future-state journeys for new product or feature launches

Key Features

01Identification of high-impact 'Moments of Truth'

02Persona-specific journey tailoring using provided research or analytics data

03Stage-by-stage experience mapping from awareness to advocacy

04Prioritized design opportunities ranked by feasibility and impact

055 GitHub stars

06Emotional state visualization and experience curve analysis

Use Cases

01Mapping the current-state experience of a legacy product to identify UX bottlenecks

02Synthesizing qualitative research data into structured UX documentation

03Visualizing future-state journeys for new product or feature launches