Connect

关于

This MCP server empowers AI assistants to seamlessly manage and operate Amazon Connect contact centers. It provides a robust set of 86 tools built on FastMCP and boto3, enabling AI agents to perform tasks from instance configuration and real-time monitoring to case management and outbound campaigns. With a focus on enhancing contact center operations, it also offers 91 industry-specific configuration templates and a setup wizard to streamline new Amazon Connect deployments, making it a comprehensive solution for intelligent contact center automation.

主要功能

• Multi-region support for listing and managing Connect instances
• Infrastructure as Code generation for CloudFormation templates
• 86 comprehensive tools covering all major Amazon Connect services
• 1 GitHub stars
• Guided setup wizard for new Amazon Connect instance deployment
• 91 industry-specific configuration templates for cases, views, and routing

使用案例

• Automate management and interaction with Amazon Connect contact centers using AI assistants
• Streamline the setup and configuration of new Amazon Connect instances with a guided wizard
• Apply industry-specific templates for cases, routing, and agent views across contact center operations