Door Support FAQs

Question 1

How does Door Support provide access to knowledge base content?

Accepted Answer

It provides remote access through a deployable HTTP API and can be integrated directly with AI assistants like Claude Desktop via the Model Context Protocol, allowing access without downloading the full repository.

Question 2

How can I integrate Door Support with Claude Desktop?

Accepted Answer

The easiest way is to configure Claude Desktop's `mcpServers` with a simple JSON snippet that points to the remote HTTP client, allowing you to query Door documentation directly within Claude without any local installation.

Question 3

What kind of content can I access through Door Support?

Accepted Answer

You can access Door's complete support documentation, including support.door.com articles and converted PDF documents, all indexed for quick searching.

Question 4

What is Door Support?

Accepted Answer

Door Support is a server utilizing the Model Context Protocol (MCP) to provide remote access to the Door support knowledge base. It offers fast search and incremental content synchronization for articles and converted PDFs.

Question 5

What are the key benefits of using Door Support?

Accepted Answer

Key benefits include lightning-fast search with a pre-generated index, incremental content synchronization for always up-to-date information, and remote access via an HTTP client, eliminating the need for large downloads and complex setups.

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