HaloPSA FAQs

Question 1

How does HaloPSA ensure data security?

Accepted Answer

HaloPSA utilizes secure OAuth2 authentication for connecting with the HaloPSA API. This ensures that all data access and interactions are authorized and protected, maintaining the integrity and confidentiality of your information.

Question 2

What kind of API access does HaloPSA provide?

Accepted Answer

HaloPSA offers full exploration of HaloPSA's REST API endpoints, including browsing, searching, retrieving detailed schema information, and the ability to make direct, authenticated API calls to any endpoint.

Question 3

Can I run SQL queries against my HaloPSA database?

Accepted Answer

Yes, HaloPSA allows direct execution of SQL queries against its underlying database. It provides access to a complete database schema with over 800 tables, enabling comprehensive and custom data retrieval.

Question 4

How does HaloPSA assist with query building?

Accepted Answer

It provides intelligent schema search, AI-friendly query building assistance, and access to a complete database schema. These features help users, including AI assistants, craft effective SQL and API queries more efficiently.

Question 5

What is HaloPSA used for?

Accepted Answer

HaloPSA enables AI assistants to intelligently query and analyze data from HaloPSA's reporting and REST APIs. It provides deep insights into your ITSM data by allowing AI to interact directly with your HaloPSA instance.

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