OneHub360 FAQs

Question 1

Is OneHub360 secure for managing sensitive CRM data?

Accepted Answer

Yes, OneHub360 features a robust security model with tenant isolation, plan-tier filtered tool access, explicit confirmation for destructive actions, idempotency support, and detailed audit logging for every AI agent interaction.

Question 2

What is OneHub360 and how does it integrate AI?

Accepted Answer

OneHub360 is an SMB CRM that integrates AI agents like Claude and ChatGPT directly, allowing them to manage contacts, deals, tasks, proposals, and invoices using natural language commands, thanks to its native Model Context Protocol (MCP) server.

Question 3

Which AI agents are compatible with OneHub360?

Accepted Answer

OneHub360 is fully compatible with popular AI agents including Claude Desktop, Claude Code, and ChatGPT (with MCP support), utilizing stdio or HTTP transports. It also supports custom MCP clients.

Question 4

What CRM functionalities can AI agents perform with OneHub360?

Accepted Answer

AI agents can access a comprehensive suite of 29 tools to read and write CRM data, including searching contacts, managing deals, creating tasks, listing proposals and invoices, accessing inbox, and reviewing live chat transcripts.

Question 5

Can OneHub360 be self-hosted, or is it only a cloud solution?

Accepted Answer

OneHub360 offers both hosted (cloud) deployment via onehub360.com/api/mcp and self-hosted (local) deployment options, providing users with flexibility and control over their infrastructure.

OneHub360

OneHub360

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