Can this skill help with product roadmapping?

Yes, it includes an action loop that translates sentiment findings into specific product feedback tasks, helping align the roadmap with community needs.

Which data sources does this skill support?

It is designed to analyze signals from forums, chat transcripts, surveys, social listening platforms, and support tickets.

What is the Community Sentiment Analysis skill?

It is a specialized Claude Code skill designed to help Go-To-Market teams interpret qualitative feedback and monitor emotional trends across community channels.

How do I use this alongside engagement metrics?

It is recommended to pair this with the measure-engagement command to provide qualitative recommendations alongside quantitative data.

How does it handle community risk management?

The skill utilizes a risk-scoring framework to identify high-negative volume or influencer involvement, triggering escalations based on your team's response SLAs.

Community Sentiment Analysis

Name: Community Sentiment Analysis
Author: gtmagents

bygtmagents

•

分析与监控

Analyzes qualitative community feedback to identify emerging trends, track member sentiment, and mitigate brand risks.

关于

This skill empowers Claude to monitor and interpret the emotional pulse of community channels, ranging from forum discussions and chat transcripts to support tickets and social listening data. By implementing a structured tagging schema and risk-scoring framework, it helps Go-To-Market teams quantify community health, prioritize response efforts during critical incidents, and translate raw qualitative data into actionable executive insights or product roadmap feedback. It is particularly effective for teams needing to balance human-level accuracy with automated scale during product launches or high-volume periods.

主要功能

Structured sentiment tagging by emotion, topic, persona, and severity
29 GitHub stars
Multi-source signal integration for forums, chat, social, and tickets
Configurable risk scoring thresholds for proactive team escalation
Automated trend analysis to track community shifts over time
Action loop framework to convert findings into product tasks and responses

使用场景

Monitoring community tone during major product launches or incidents
Preparing sentiment-rich context for executive leadership updates
Prioritizing community enablement efforts based on emerging themes

关于

主要功能

Structured sentiment tagging by emotion, topic, persona, and severity
29 GitHub stars
Multi-source signal integration for forums, chat, social, and tickets
Configurable risk scoring thresholds for proactive team escalation
Automated trend analysis to track community shifts over time
Action loop framework to convert findings into product tasks and responses

使用场景

Monitoring community tone during major product launches or incidents
Preparing sentiment-rich context for executive leadership updates
Prioritizing community enablement efforts based on emerging themes