Incident Runbook Templates

关于

The Incident Runbook Templates skill equips Claude with specialized frameworks for managing high-pressure production incidents and establishing site reliability engineering (SRE) best practices. It provides comprehensive templates for detection, triage, mitigation, and recovery, specifically tailored for common infrastructure issues like Kubernetes service outages or database performance degradation. By standardizing severity levels, escalation paths, and communication templates, this skill helps engineering teams reduce cognitive load during downtime, ensuring faster Mean Time to Resolution (MTTR) and consistent stakeholder updates.

主要功能

• Standardized severity level classifications (SEV1-SEV4) with impact definitions
• Technical mitigation procedures for Kubernetes and database-specific failures
• Automated communication templates for incident status and resolution updates
• Pre-defined escalation matrices for internal and stakeholder notifications
• Step-by-step verification and rollback checklists for safe recovery
• 23,194 GitHub stars

使用场景

• Standardizing post-incident communication and disaster recovery procedures
• Building service-specific runbooks for on-call engineering rotations
• Automating triage steps and command-line checks during active production outages