Can it help with Post-Incident Reviews (PIR)?

Absolutely. The skill tracks the entire incident timeline, identifies contributing factors, and helps generate a comprehensive PIR document including root cause analysis and follow-up action items.

Does it manage communication during an outage?

Yes, it coordinates internal status updates, executive notifications, and customer-facing communication based on the defined severity level and response SLA.

What triggers the incident-triage skill?

The skill is triggered by phrases such as 'production incident', 'system is down', 'outage', 'critical issue', or specific severity markers like 'P0' and 'SEV1'.

How does this skill help determine incident severity?

It uses a standardized criteria set to evaluate customer impact, revenue loss, data integrity, and the availability of workarounds to assign a level from SEV1 (Critical) to SEV4 (Low).

Incident Triage & Response

Name: Incident Triage & Response
Author: jmagly

byjmagly

•

分析与监控

Provides rapid incident classification, severity assessment, and automated response coordination for system outages and production issues.

The Incident Triage skill empowers Claude to act as an automated incident commander, guiding teams through critical production issues by standardizing severity levels and response flows. It streamlines the high-pressure process of managing system downtime by automating incident record creation, defining clear escalation paths, and ensuring consistent communication across stakeholders. By following a structured response framework, it helps engineering teams minimize Mean Time to Resolution (MTTR) and ensures thorough documentation for post-incident reviews.

主要功能

01Standardized incident record generation and timeline tracking

0267 GitHub stars

03Automated severity classification (SEV1-SEV4) based on business impact

04Automated communication templates for stakeholders and status pages

05Post-incident review (PIR) and root cause analysis facilitation

06Role-based team assembly and on-call escalation coordination

使用场景

01Managing high-priority production outages and service degradations

02Standardizing incident documentation and audit trails for SRE teams

03Coordinating cross-functional response teams during security breaches

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add jmagly/ai-writing-guide incident-triage

For use in Claude.ai and ChatGPT

Download Skill