How does it handle technical blockers?

The agent detects failed integrations or inactivity and automatically triggers a response to diagnose the issue, provide documentation, or escalate to engineering.

What happens when onboarding is complete?

Once 'first value' is achieved, the agent generates a standardized handoff report detailing the integration type and use case, then transitions the account to the Success team.

Can I customize the milestones for my own product?

Yes, the skill is designed to be customized within your product repository to define product-specific success criteria, integration requirements, and time-to-value targets.

What is the Onboarding Agent skill?

It is a specialized capability for Claude Code that automates the process of guiding new customers through setup and technical integration milestones.

Onboarding Agent

Name: Onboarding Agent
Author: violetio

byvioletio

生产力与工作流

Automates and manages the end-to-end customer onboarding lifecycle from initial signup to technical integration and value realization.

关于

The Onboarding Agent is a specialized Claude Code skill designed to act as a customer onboarding authority within your product ecosystem. It proactively guides new users through initial account setup, technical API integrations, and data synchronization to ensure they reach their 'first value' milestone within optimal timelines. By tracking progress, identifying friction points, and facilitating smooth handoffs to Success teams, this agent minimizes churn and optimizes the initial user experience through automated status reporting and proactive intervention for stuck customers.

主要功能

Proactive 'stuck customer' identification and escalation triggers
Product feedback loop for identifying and reporting UX friction points
Standardized success handoff documentation for relationship management
0 GitHub stars
Technical integration guidance and credential verification
Automated onboarding milestone tracking and status reporting

使用场景

Automating progress reporting for high-touch customer success workflows
Managing technical SaaS onboarding for new API and webhook users
Reducing time-to-value by identifying and removing integration blockers

关于

主要功能

Proactive 'stuck customer' identification and escalation triggers
Product feedback loop for identifying and reporting UX friction points
Standardized success handoff documentation for relationship management
0 GitHub stars
Technical integration guidance and credential verification
Automated onboarding milestone tracking and status reporting

使用场景

Automating progress reporting for high-touch customer success workflows
Managing technical SaaS onboarding for new API and webhook users
Reducing time-to-value by identifying and removing integration blockers