Can it handle private support tickets?

Yes, it includes workflows for Jira support tickets and emphasizes sanitizing information to ensure no customer names or private data are leaked into public GitHub issues.

Does this skill automatically post comments to GitHub?

No. The skill follows a strict Manual Action Protocol. It drafts responses and prepares GitHub CLI commands for the user to review and execute manually, ensuring human oversight.

Does it provide templates for responses?

Yes, it references a specialized response examples document that follows the tone and style of senior maintainers to ensure professional and welcoming community communication.

How does it help with bug reports?

It systematically assesses bug reports for completeness, checks for existing duplicates, suggests appropriate area labels, and drafts clarifying questions for reporters.

What tools does this skill require?

It utilizes the GitHub CLI (gh) for data retrieval and provides shell scripts for fetching issues, discussions, and labels from the Positron repository.

Positron Intake Rotation

Name: Positron Intake Rotation
Author: Microck

byMicrock

•

110

协作工具

Streamlines the GitHub issue intake and triage process for the Positron repository through guided workflows and response drafting.

关于

This skill is designed to assist team members during their weekly intake rotation for the Positron repository by providing structured workflows for analyzing new issues, discussions, and support tickets. It facilitates the categorization of bugs and feature requests, identifies duplicate content through targeted searches, and drafts professional responses based on established team patterns. By operating under a strict manual-action protocol, it ensures that while the heavy lifting of analysis and drafting is automated, the final decision-making and GitHub interactions remain under human control.

主要功能

Intelligent duplicate searching and related content analysis
Categorization and label recommendation engine
110 GitHub stars
Automated queue fetching for issues, discussions, and Jira tickets
Standardized response drafting for common community interactions
Security-first protocol for handling vulnerabilities and private customer data

使用场景

Onboarding new developers to the Positron repository maintenance process
Managing weekly open-source community issue triage and rotation
Maintaining response-time SLAs for community discussions and support queries

关于

主要功能

Intelligent duplicate searching and related content analysis
Categorization and label recommendation engine
110 GitHub stars
Automated queue fetching for issues, discussions, and Jira tickets
Standardized response drafting for common community interactions
Security-first protocol for handling vulnerabilities and private customer data

使用场景

Onboarding new developers to the Positron repository maintenance process
Managing weekly open-source community issue triage and rotation
Maintaining response-time SLAs for community discussions and support queries