What sales frameworks does this skill support?

It primarily uses the BANT (Budget, Authority, Need, Timeline) framework for B2B qualification and a 6-stage sales funnel model.

How does it manage CRM pipelines?

It defines 7 specific pipeline stages from Lead to Closed Won, assigning specific probability percentages to each stage for more accurate revenue forecasting.

Can this skill help with customer retention?

Yes, it includes a dedicated Customer Success module with health scoring and specific churn prevention strategies to identify and save at-risk accounts.

What KPIs can I track with this skill?

You can monitor Sales KPIs like MQL-to-SQL conversion and ARPU, as well as Customer Success KPIs like NRR (Net Revenue Retention), NPS, and monthly churn rates.

Sales & CRM Management

Name: Sales & CRM Management
Author: ShunsukeHayashi

byShunsukeHayashi

•

营销自动化

Designs comprehensive sales funnels, B2B playbooks, and CRM systems to optimize customer acquisition and retention.

This skill provides an end-to-end framework for managing the sales lifecycle, from initial awareness to long-term customer success. It incorporates industry-standard methodologies like BANT (Budget, Authority, Need, Timeline) for B2B qualification and provides structured templates for CRM pipeline stages, churn prevention strategies, and customer health scoring. Ideal for businesses looking to automate their sales operations, improve Life-Time Value (LTV), and reduce churn through data-driven KPI management within the Claude Code environment.

主要功能

01B2B sales playbook integration using the BANT qualification framework

02Comprehensive KPI tracking for both Sales (ARPU, SQL) and CS (NRR, NPS)

03Complete 6-stage sales funnel design and conversion tracking

04Customer health scoring system (0-100) to predict and prevent churn

05Automated CRM pipeline management with probability-weighted stages

067 GitHub stars

使用场景

01Designing a customer success workflow to reduce churn and improve NRR

02Building a structured B2B sales process for a new SaaS product

03Optimizing a CRM pipeline with specific qualification criteria and conversion goals

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add shunsukehayashi/miyabi sales-crm-management

For use in Claude.ai and ChatGPT

主要功能

01B2B sales playbook integration using the BANT qualification framework

02Comprehensive KPI tracking for both Sales (ARPU, SQL) and CS (NRR, NPS)

03Complete 6-stage sales funnel design and conversion tracking

04Customer health scoring system (0-100) to predict and prevent churn

05Automated CRM pipeline management with probability-weighted stages

067 GitHub stars

使用场景

01Designing a customer success workflow to reduce churn and improve NRR

02Building a structured B2B sales process for a new SaaS product

03Optimizing a CRM pipeline with specific qualification criteria and conversion goals

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add shunsukehayashi/miyabi sales-crm-management

For use in Claude.ai and ChatGPT