This skill empowers Shopify merchants and developers to audit return workflows by calculating the exact time between a customer's return request and the final refund. It provides a read-only analysis of historical data, surfacing specific orders that exceed defined Service Level Agreements (SLA), calculating average processing times, and listing high-priority pending returns to help teams proactively manage customer expectations and reduce support tickets.
主要功能
01Automated SLA breach detection based on custom day thresholds
02Read-only execution ensuring data safety with no store mutations
03Identification of the longest-pending open returns for proactive outreach
04Exportable CSV reports for long-term tracking and team reviews
05156 GitHub stars
06Calculation of average return-to-refund processing cycles
使用场景
01Proactively identifying stuck returns before customers contact support
02Generating weekly returns health reports for store operations management
03Auditing fulfillment team performance against internal return policies