Can I resolve multiple alerts at once using this skill?

Yes, the skill supports bulk operations using the resolveAlerts mutation by passing an array of multiple alertIds in a single request.

Does this skill integrate with SuperOps.ai ticketing?

Absolutely; it includes specialized operations to create a ticket directly from an alert, automatically linking the alert status to the new ticket.

What alert statuses can I manage with this plugin?

The skill manages alerts through the entire lifecycle including Active, Acknowledged, Resolved, and Auto-Resolved statuses.

How do I filter for only critical alerts in SuperOps.ai?

You can use the getAlertList query with a filter input setting the severity to 'Critical' and status to 'Active' to focus on high-priority issues.

Can I see which technician handled a specific alert?

Yes, the detailed alert query returns acknowledgedBy and resolvedBy fields, providing full audit visibility into technician actions.

SuperOps.ai Alert Management

Name: SuperOps.ai Alert Management
Author: wyre-technology

bywyre-technology

•

分析与监控

Manages RMM alerts within SuperOps.ai by listing, acknowledging, and resolving monitoring events across managed assets.

This skill empowers MSP technicians to efficiently handle SuperOps.ai RMM alerts directly through Claude. It provides comprehensive capabilities for monitoring asset health, filtering alerts by severity (Critical to Low), and managing the full alert lifecycle from acknowledgment to resolution. By integrating GraphQL operations for bulk actions and ticket creation, it streamlines incident response workflows, ensuring that hardware failures, performance bottlenecks, and security events are addressed promptly across all client sites.

主要功能

01Comprehensive alert filtering by severity, status, and client

02Bulk acknowledgment and resolution of RMM alerts

03Standardized workflows for alert triage and client reporting

042 GitHub stars

05Automated ticket creation from active monitoring alerts

06Detailed alert history and association tracking for assets and monitors

使用场景

01Generate a summary report of recent alerts and response times for a specific client site

02Acknowledge and document resolution for a batch of performance alerts after a maintenance window

03Triage a sudden influx of critical disk space alerts across multiple client servers

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add wyre-technology/msp-claude-plugins alerts

For use in Claude.ai and ChatGPT

Download Skill