Windows Remote Desktop Doctor FAQs

Question 1

Why is my Remote Desktop connection slow on Mac?

Accepted Answer

Slowness often occurs when the connection falls back to WebSocket over TCP instead of using UDP Shortpath. This skill analyzes application logs to find the exact bottleneck and protocol failure reason.

Question 2

Does this work with the new Windows App?

Accepted Answer

Yes, it is specifically designed for the modern 'Windows App' (the successor to Microsoft Remote Desktop) and supports AVD, W365, and Dev Box connections.

Question 3

How do I know if my connection is using the optimal protocol?

Accepted Answer

The skill checks your connection metadata; if it shows 'UDP' or 'UDP Multicast,' you have the optimal connection. If it shows 'WebSocket' or 'TCP,' the skill will investigate why Shortpath failed.

Question 4

Where are Windows App logs located on macOS?

Accepted Answer

Logs are stored in ~/Library/Containers/com.microsoft.rdc.macos/Data/Library/Logs/Windows App/. This skill automatically locates and parses the most recent logs for you.

Question 5

Can this skill fix VPN interference with RDP?

Accepted Answer

Yes, it identifies if your VPN is capturing STUN/TURN traffic and provides the specific routing rules (DIRECT rules) needed to bypass the proxy for Microsoft VDI services.

Windows Remote Desktop Doctor

主要功能

使用场景

Windows Remote Desktop Doctor

主要功能

使用场景